The Akron RubberDucks, Akron, OH

Premium Experiences, Suites & Special Events Intern

May 2018 - August 2018

• Coordinated with National Interstate Suite Level guests to ensure an exceptional customer experience

• Utilized Quest POS Software to manage suite level catering orders and payments

• Assisted in coordinating and planning of special events and catering functions such as corporate meetings, business luncheons, special guests, reunions, movie nights, and wedding rehearsals

• Responded to incoming inquiries, requests, suggestions, and concerns from guests

• Promoted personal guest relations and ensured Suite Level clients received a consistently high standard of service and quality

• Advised and immediately followed up with the maintenance, housekeeping, security and any reported problems or concerns

• Maintained positive suite partner, client, and guest relations

• Setup event spaces and catering services according to guests/clients requests

• Acted as a liaison between the Akron RubberDucks and Make-A-Wish to provide a fun and positive experience for Make-A-Wish guests

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The University of Findlay Athletic Department, Findlay, OH

Media Relations and Sports Information Graduate Assistant

August 2017 - Present

• Record statistics for varsity sports including football, volleyball, basketball, track and field, cross country, and more

• Utilize TASFTP software, StatCrew program, and PrestoSports system in coordination with NCAA policies and guidelines

• Update athletic website with live statistics, results, and box scores

• Compose articles for athletic website with results and records from athletic events

• Post photos and updates for events on various social media accounts

• Coordinate with other NCAA institutions to share rosters, results, statistics, and logo information

• Assist in creating graphics for social media posts using Photoshop

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Jam On It, Reno, NV

Event Director

February 2017 - July 2017

• Planned and operated volleyball tournaments in the AAU Pacific District

• Corresponded with AAU National office to aid in planning AAU West Coast Volleyball Championships

• Marketed Jam On It/AAU Volleyball on the West Coast through email blasts, social media, and direct communication

• Generated Jam On It Volleyball contact database

• Created and maintained Jam On It Volleyball social media sites

• Updated Jam On It Volleyball website

• Responded to inquiries regarding team registration and logistics of competition

• Assisted in keeping budget and payroll for various basketball and volleyball tournaments

• Coordinated and oversaw equipment delivery and setup for volleyball tournaments

• Designed floor layouts and signage plans for various tournament venues

• Conducted field research by attending and/or working at competitors’ events

• Displayed extraordinary customer service and leadership skills

• Promoted launch of Jam On It Volleyball/AAU brand on the West Coast

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Amateur Athletic Union, Lake Buena Vista, FL

All Sports Event Operations Intern

​May 2016 - August 2016

• Aided sport managers in daily planning, tournament registrations, and logistics of 5 different sports

• Handled monetary transactions for tournament passes

• Worked with sport managers to ensure superbly conducted events

• Monitored game-day operations at ESPN Wide World of Sports Complex

• Responded to queries relating to registration and logistics of competition

• Assisted in human resource responsibilities including interviewing job candidates for Gatorade Activation position

• Conducted research on customer satisfaction by creating and distributing surveys

 

Bowling Green State University Athletic Department, Bowling Green, OH

Practicum Student under AD for Operations, Events, and Championships

Fall 2015

• Prepared for home athletic events

• Setup/Tore-down athletic facility for events

• Created credentials and signage for football games

• Organized advisor emails and documents

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NHL All- Star Weekend, Columbus, OH

All-Star Fan Fair Ambassador

​January 2015

• Distributed jerseys and promotional items to fans

• Welcomed fans to Fantasy Draft stage

• Served as Fantasy Draft stage photographer

• Encouraged a positive and fun environment for fans

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Perry Field House, Bowling Green, OH

Floor Attendant

Spring-Summer 2015

• Provided a welcoming environment to members and guests

• Setup/Tore-down athletic equipment

• Maintained a clean and organized facility

• Handled money transactions